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Hickstead Hotel, Bolney
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Key details
About the Resort
Jobs Lane,
Bolney,
United Kingdom,
RH17 5NZ,
West Sussex
Hickstead Hotel is an elegant resort nestled in the peaceful Sussex countryside. The Edwardian house retains a charming atmosphere with traditional decorations and festive adornments throughout. Its stunning location beneath the Downs makes it an ideal base for exploring Sussex's picturesque landmarks. The hotel caters to both leisure and business travelers, featuring modern amenities and a dedicated team to ensure a comfortable stay.
Location
Hickstead Hotel is strategically located 30 km from London Gatwick, providing easy access for travelers. It serves as an excellent base to discover notable attractions like the Brighton Wheel and the stunning white cliffs of Seven Sisters. Visitors can also enjoy local shopping and recreational beaches nearby.
Rooms
The Hickstead offers a variety of accommodations with 52 contemporary en suite bedrooms, including Executive Rooms. Each room features premium bedding, laptop-friendly workspaces, and breathtaking views of the surrounding grounds. The modern rooms have bathrooms with baths and power showers, ensuring a relaxing experience.
Eat & Drink
Onsite dining includes the Oak Tree Bistro, which offers a seasonal bistro-style menu and daily specials. Guests can also enjoy relaxed dining at the Grange Bar, making it an excellent spot for breakfast and dinner. Unique dining experiences include pre-dinner canapes and a warm welcome with mini cream tea on arrival.
Leisure & Business
The Hickstead provides modern boardrooms equipped with the latest amenities for business events, ensuring seamless meetings. Guests can also explore several acres of grounds and gardens, perfect for leisurely walks or gatherings during warm evenings. Extra attention is paid to high touch point areas to maintain a hygienic environment.
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Select your room type
The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Explore available ways to reach your dream destination
City Centre
Bolney
2.5
km
Airports
London Gatwick (LGW)
26.8
km
London Heathrow (LHR)
94.0
km
Bus
Bus stop400 m
Facilities
Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.
General
No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Allergy-free rooms
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
Room features
Heating
Garden furniture
Tea and coffee facilities
Dining table
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Jobs Lane,
Bolney,
United Kingdom,
RH17 5NZ,
West Sussex
Map view
street view
Jobs Lane,
Bolney,
United Kingdom,
RH17 5NZ,
West Sussex
City landmarks
All England Jumping Course London Road
The All England Jumping Course
1.5
km
The Triangle
High Places Burgess Hill
2.2
km
Hickstead All England Jumping Course
1.2
km
Cobbs Mill
1.7
km
Farm
Washbrooks Family Farm
4.5
km
Christ Church
2.1
km
The Parish Church of St Peter
2.4
km
St Mary Magdalene's Church
2.5
km
St Edward the Confessor
2.8
km
Emily Temple Monument
2.7
km
Maple Drive
The mill pond
3.2
km
Ansty Sports & Social Club
3.0
km
The Big Bench
3.1
km
Hurstpierpoint College Chapel
3.4
km
Church
The King's Church Mid-Sussex
3.3
km
Civic Way The Martlets Shopping Centre
Martlets Hall & Events
3.9
km
Centre Church
3.5
km
Sheddingdean Neighourhood Centre
3.6
km
Muslim Community Mosque
3.6
km
Downland Viewpoint
3.7
km
Mill Pond
3.7
km
Church
St John the Evangelist's Church
3.9
km
Church
Gateway Baptist Church
3.8
km
Church
St Wilfrid's Church
4.0
km
19 Coopers Cl
Bedelands Nature Reserve
4.3
km
War Memeorial
4.0
km
Theatre
Burgess Hill Theatre
4.0
km
Shopping Area
The Martlets Shopping Centre
4.0
km
Cinema
Orion Cinema
4.1
km
Nearby
All England Jumping Course London Road
The All England Jumping Course
430 m
Restaurants
Restaurant at the Hickstead Hotel
0 m
Jobs Lane Hickstead Hotel
Starbucks
100 m
A2300
Reviews and Ratings
Feedback from previous guests about their experience.
<br />
72%
liked the resort and would come back
7.2/10
Very good
Rooms
6.1
Location
7.6
Service
8.5
Dining
6.3
Guest reviews
7.2/10
based on 10 reviews
4/5
based on 616 reviews
7.8
7.8/10based on 890 reviews
#1 of 1 hotels in Bolney based on Tripadvisor
Andrew
United Kingdom,
December
2024
7.4/10
I had a pleasant stay at this hotel, with clean and tidy rooms that were good in size and featured an excellent shower, which was really refreshing in the heatwave! The service provided by the staff was exceptional, as they were really accommodating and attentive. The location was great—very quiet and enjoyable with plenty of parking. However, the dining experience was mediocre, with some dishes not meeting expectations. Overall, it was a decent value for money, but it could benefit from some updates in the room decor.
Rooms
7.0
The rooms were clean, tidy, and of decent size, although they could use a little makeover. The bathroom had a great shower that felt amazing in the heat, but there were a few quirks like holes in the net curtains and some missing render on the bathroom floor that stood out a bit.
Service
9.0
The service was more than accommodating. The staff were lovely and helpful, despite a few hiccups caused by a local electrical issue. They were attentive and made sure I felt comfortable throughout my stay.
Location
8.0
The location was ideal for my needs, situated in a quiet area with plenty of parking. It was conveniently close to major roads and Sussex towns, making it easy to get around.
Dining
5.0
The dining experience wasn't the best, as breakfast left a lot to be desired with some overcooked dishes. However, the staff working breakfast were friendly and made the best of a busy situation.
Facilities
7.0
The facilities were decent, though nothing stood out as particularly luxurious or modern. Overall, they met my basic needs during my stay.
Grace
United Kingdom,
December
2024
7.0/10
I had a mixed experience at this hotel. While the location is great and the staff were incredibly friendly, the rooms felt outdated and could use some refurbishment. The dining experience was a bit disappointing in terms of value for money, especially for breakfast, as the quality didn’t match the price. Overall, there are some really nice aspects, but adjustments are needed for a more satisfying stay.
Rooms
6.0
The rooms were spacious and comfortable but definitely in need of refurbishing. There was just a door between my room and the next, which wasn't ideal.
Service
9.0
The staff were very kind and helpful, making sure I had everything I needed during my stay.
Location
8.0
The location was great and quiet with plenty of parking available.
Dining
5.0
The breakfast was priced at £10 each, which I didn't feel was good value for money as the options were limited and the food wasn't hot.
Facilities
7.0
The facilities were decent but could use some upgrades to enhance the overall experience.
Don
United States,
November
2024
7.2/10
I had a mixed experience at this hotel. The staff was excellent and really attentive, and the hotel was clean and tidy. However, the rooms were far too hot, and I had to open the window at night which let in a lot of noise from the parking lot. The price seems fair for the amenities, but the air conditioning could use some improvement.
Rooms
6.0
The rooms were clean but got too hot during my stay, forcing me to open a window which let in noise from the parking lot.
Service
9.0
The service was excellent; even though the hotel seemed understaffed, everyone was very helpful and attentive.
Location
7.0
The location was good for us, close to Brighton and the parking was convenient.
Dining
7.0
The dining was of a good standard. The breakfast staff were friendly, but I felt the buffet options weren't worth the £10 each.
Facilities
6.0
The amenities were decent, but the air conditioning really needs an upgrade to improve comfort.
Alex
United Kingdom,
November
2024
6.6/10
The hotel has a great location just off the A23, making it convenient for visits to Brighton, and the staff was friendly and helpful throughout my stay. However, the rooms weren't as clean as I would've liked, and the dining experience left something to be desired with lukewarm food. While it was a spacious and comfortable stay, the noise from staff might be a downside for some.
Rooms
5.0
The room was spacious and comfortable, but there were cleanliness issues with large hairs and an unhoovered carpet.
Service
9.0
The staff was friendly and always ready to help, making the experience more enjoyable.
Location
8.0
Located just off the A23, it was ideal for what we were looking for and always feels convenient when visiting.
Dining
5.0
Breakfast was provided buffet-style, but unfortunately, the food was lukewarm and lacked care in presentation.
Facilities
6.0
There were some amenities available, but the older style of the hotel felt a bit outdated.
Ray
United States,
October
2024
7.0/10
I had a mixed experience at the hotel. On the positive side, the dining was enjoyable with great options, and the staff was friendly and attentive. However, the rooms were dated and in need of a deep clean, which was quite disappointing. Additionally, the location, while convenient for certain events, had an atmosphere that left a bit to be desired. Overall, there were some great aspects, but the room quality needs significant improvement.
Rooms
5.0
The rooms were spacious, but they felt dated and quite dirty. Plus, the noise from staff moving around at the back added to the discomfort.
Service
9.0
I found the service to be a standout feature with friendly and attentive staff. Sharon and Justine were particularly brilliant and made everything feel welcoming.
Location
6.0
The location was good for accessing the M23 and nearby wedding venues, yet it felt a bit isolated and the entrance atmosphere was not welcoming.
Dining
8.0
The dining was extremely good with lots of options and large portions, although I wish there had been more variety for breakfast eggs.
Facilities
7.0
Facilities were decent, but nothing particularly stood out as exceptional.
Joe
United States,
October
2024
7.4/10
The hotel had a nice and relaxed atmosphere, perfect for getting some work done. The staff was polite and helpful, and the food was quite good, offering great value for money. However, the rooms could use a bit of a makeover and were on the pricey side for what I expected. Overall, it was a good experience but could improve in some areas.
Rooms
6.0
The rooms were rather expensive for what I got and definitely needed a little refurbishment. They seemed like they’ve seen better days.
Service
7.0
The staff was very friendly and helpful, checking me in quickly. However, when I suggested reducing my bill due to some issues, they were apologetic but didn't act on it.
Location
8.0
The location was peaceful, allowing me to work easily, and it was just a 15-minute walk to a lovely pub, which I really liked.
Dining
9.0
The food was excellent and served by a professional waiting staff. I appreciated that they prepared everything as I ordered, which added to the positive experience.
Facilities
7.0
Facilities were decent, but the overall ambiance did feel like it could use a boost.
Michael
United States,
October
2024
6.2/10
The hotel offers a mix of positives and negatives. While the staff was incredibly welcoming and attentive, I found the rooms to be a bit outdated and quite warm without any air conditioning or fans. The location has its appeal, but the overall value for what you get could be better. Dining was also hit or miss, particularly with the breakfast quality which left much to be desired.
Rooms
6.0
The rooms were clean and pretty comfortable, but they looked a little tired and were uncomfortably hot with no air conditioning or even a fan provided.
Service
9.0
The staff was really friendly and welcoming. They went out of their way to prepare us something to eat even when the kitchen was closed for a bit, which was perfect.
Location
7.0
The location was nice, perfect for visiting Sussex, but I wish I had been warned about the wedding festivities before my arrival as the hotel felt old-fashioned and a bit worn down.
Dining
5.0
Breakfast was quite disappointing with pre-cooked items that didn't meet expectations; the selection was limited and not very appetizing.
Facilities
5.0
Facilities were basic and could use an upgrade to match the needs of modern travelers.
Carl
United States,
September
2024
6.4/10
I had mixed feelings about my stay at this hotel. On one hand, the location was great, and I appreciated the effort made by the staff. On the other hand, the room was uncomfortably hot, and I struggled with the service during check-in. Overall, it’s good but not ideal for comfort, especially given the heat and some service hiccups.
Rooms
5.0
My room was quite hot even with a small opening in the window, which made for an uncomfortable night. I expected more given the images on the site.
Service
6.0
Service was a bit robotic at first during check-in, and I found myself waiting around for 25 minutes without really knowing what was going on. Staff was polite, but it could be improved.
Location
8.0
The location was great, especially being close to Burgess Hill and the hickstead horse show, but I could have done without the surprise wedding event going on.
Dining
7.0
Dining was busy and while the quality was good overall, the small hamburgers left a bit to be desired.
Facilities
5.0
I didn’t get to check out many facilities, but I would have liked to see more amenities that could help with the room temperature.
Zoe
United Kingdom,
September
2024
7.2/10
I had a nice stay at this hotel, appreciating the cleanliness and comfort of the rooms. The staff was incredibly friendly and helpful, which made my experience even better. However, I felt that the dining options could use some improvement, and the location wasn't as welcoming as I had hoped. Despite these issues, I found the value for money to be quite decent.
Rooms
7.0
The rooms were spotless and comfortable, but I think they could really benefit from some modern updates.
Service
9.0
The staff was very polite, welcoming, and went out of their way to ensure we had everything we needed during our stay.
Location
6.0
The location was decent, but the entrance area felt a bit off-putting at first.
Dining
7.0
The breakfast was fabulous with plenty of choices, but I would recommend eating out for dinner.
Facilities
6.0
While some amenities were available, they felt a bit outdated and could definitely use some investment.
Ethan
United Kingdom,
September
2024
8.0/10
I had a lovely stay at this hotel, which is conveniently located just a short drive from Hickstead Showground and shops. The rooms were spacious and had a good standard, complemented by an excellent shower. The staff was really friendly and attentive, making the service pleasant. However, I found the dining experience to be a bit rushed during breakfast. Overall, it was value for money, but there’s room for some improvement.
Rooms
8.0
The rooms were spacious and comfortable, with a good bathroom and an excellent shower, especially during the heatwave.
Service
9.0
The staff was polite and very helpful, making the check-in process smooth and welcoming.
Location
10.0
The location was great, quiet with plenty of parking, and very convenient for visiting local shops and restaurants.
Dining
6.0
Breakfast was pleasant, but it felt a bit rushed as I was still eating cereal when my main was delivered.
Facilities
7.0
I enjoyed the overall facilities, though there is potential for an upgrade in some areas.
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